Delivery, Refunds & Returns

Thank you for choosing our hair care products. We are committed to providing you with the best customer service possible. Please read our delivery, refunds, and returns policy carefully to ensure a smooth and hassle-free shopping experience.

Delivery Policy:
We offer fast and reliable shipping options for our customers. We aim to dispatch orders within 24 hours of receiving them, and delivery times will depend on your location. We will provide you with a tracking number so you can track your order’s progress. If there are any delays or issues with your delivery, we will notify you as soon as possible.

Refunds Policy:
We stand by the quality of our hair care products, and we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a 30-day money-back guarantee. You may return any unopened and unused products within 30 days of purchase for a full refund. Please contact our customer service team to initiate the return process.

Returns Policy:
If you receive a damaged or defective product, please contact our customer service team immediately. We will replace the product free of charge or offer you a full refund. We may request that you provide us with photographic evidence of the damaged or defective product.

If you wish to return a product for any other reason than the above, we offer a 14-day return policy. Please note that we can only accept returns of unopened and unused products. The cost of returning the product will be the responsibility of the customer, and we recommend that you use a trackable shipping service.

Please note that we are unable to accept returns of any products that have been opened or used for hygiene reasons.

In conclusion, we are dedicated to providing our customers with the best possible shopping experience. If you have any questions or concerns regarding our delivery, refunds, and returns policy, please do not hesitate to contact our customer service team.